Refund policy

• Orders are fulfilled and shipped by our fulfillment partner.
• Tracking information is provided once the order ships so you can follow delivery.
• Shipping time (US): typically 2–5 working days after dispatch. 

• Returns are only possible if the item is damaged or faulty. 

• If a product arrives damaged or defective, it should be reported as soon as possible so the situation can be reviewed.

• Additional duties or taxes may apply depending on the destination country and are the responsibility of the recipient

Reshipments

• If there’s an issue with your order (which rarely happens), don’t worry—we’ll reship it for you.